Based on online reviews, Master Odor Removal is a highly-regarded company specializing in the removal of various persistent odors.
Here’s a summary of what reviewers are saying:
Effective Odor Removal: Many reviewers praise the company’s ability to eliminate tough smells, including mildew/urine, cat urine, cigarette smoke, and even general “stinky” house smells from being closed up.
Professional and Courteous Service: Customers report positive experiences with staff, describing them as friendly, knowledgeable, and professional.
Attention to Detail: Reviews mention thoroughness in the treatment process, with technicians going above and beyond to address affected areas.
Good Customer Service: The company is commended for prompt responses, helpful advice, and commitment to customer satisfaction.
Positive Results in various settings: Reviewers mention successful odor removal in homes, vehicles, and even a manufacturing plant.
Premium Service: One reviewer highlights that while the service may be a premium price, the results and expertise are well worth the expense.
Specific examples of positive reviews:
A customer dealing with a strong mildew/urine odor in a new home was completely satisfied with the results and the recommendations provided.
Another reviewer, who rescues cats, was grateful that Master Odor Removal completely eliminated the strong cat urine smell from their car.
A buyer of a condo that smelled of cigarette smoke for years was thrilled with how Alex from Master Odor Removal eliminated the odor.
Carmax service advisors report consistently positive experiences with the company’s punctuality, transparency, and effective odor removal in their vehicles.
Overall, the reviews suggest that Master Odor Removal is a reputable company that provides effective odor removal services with a focus on professionalism and customer satisfaction.
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