Howard T
55 reviews
6 days ago
What a breath of fresh air! Seriously thought my wife and I that we tried every process for odor removal in our rental home in Naples. The tobacco smoke from the last tenent was overpowering, and impossible to rent out. We tried A/c duct cleaing, a ozone machine and even painted the walls again! still could smell smoke. Found Master Odor Removal Boca reviews and spoke with Alex who could not have been more professional, he drove across and 6 hours later…zero smoke smells and no cleanup for us Well worth the service fee. & rented 1 week after! Back to Ontario for us soon. Recommend big time.

Kristina S
10 reviews
a month ago
5 out of 5. Master Odor Removal was great, Alex is the guy, helped us multiple times with our Airbnbs( animal smell, marijuana smell), everything was fast and affordable, he was able to provide the official claim paperwork if filing one. No clean-up when they remove the odors. Alex is the owner and very professional with great reviews on-line, a terrific resource and luxury interior specialist.We definitely highly recommended him for both car and Airbnbs!

Lydia M
3 reviews
2 months ago
100% recommend Alex and his company to get the job done. We had medical marijuana smell in our Airbnb that was not going away. Alex went above and beyond to eliminate the smell and even offer suggestions for us to enhance our property.

Simi S
11 reviews
3 months ago
I reached out to Alex after smelling a terrible odor in a home I was about to move into. He got back to me within a few minutes and his professionalism and experience stood out right away. He moved things around so that he can meet me at the house the next morning and complete the service. He identified mildew/urine issues from a prior tenant and by the time he was done, the place smelled completely new. He also went above and beyond making recommendations on how to maintain the property, answering the million questions I had via text and call, and was honest and thorough every step of the way. I’d recommend him through and through — very thankful to have met him and knowing my family can safely reside in our home. Thank you, Alex!

Jason W
2 reviews
5 months ago
Positive: Quality
Recently was selling our rental unit (condo) and the tenants left an uncanny odor. We tried numerous products with no avail and found Master Odor Removal as a last resort. An absolutely unbelievable difference! Resolved all the odors in various locations no matter how small or big they were. I do not regularly post reviews, but due to the outstanding outcome of this product/service, I felt compelled to provide one. 5 stars indeed.

wes reeves
1 review
6 months ago
Positive: Quality, Responsiveness
We moved out of our old place where we kept the cat box on a back porch. Needless to say after 10+ years of having a cat box on it the porch had a distinct “cat” smell. We tried everything to try to eliminate the smell, even had the area “professionally” cleaned twice. Still we could not get rid of the smell. After reaching out via their website we got a call back within minutes! After they treated our porch there is no more cat smell! I wish we had found them sooner!

Thomas L
4 reviews·1 photo
6 months ago
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Alex is truly a master odor remover! I tried everything to remove the urine odor from my shower and I failed. My house keeper cleaned the shower with chemicals and it still smelled. I scrubbed the shower with baking soda and downy fabric softener and it still smelled. The smell was so bad I was going to stop using the master bedroom shower and start using the guest shower. I called Master Odor Removal and Alex came out the very next day which was Labor Day. Alex used his ultraviolet light which revealed bacteria from the urine which was living in my shower. Alex used his special patented non-toxic natural chemicals in my shower and bathroom. Not only do I no longer smell the urine odor, I also do not smell the typical but tolerable moist bathroom smell. There is no odor coming from my shower or my bathroom! How many people actually love the work that they do? Alex does and he takes pride in his work! Throw your toughest odors at Alex and watch him amaze you! Don’t call anyone other than Alex, he is my odor eliminator, go-too from this day forward! Hire Master Odor Removal, you won’t regret it!

Queso D
1 review
6 months ago
Service: Deep clean
Positive: Professionalism, Punctuality, Quality, Responsiveness
Master Odor Removal did an AMAZING job at removing pet odor after another company had failed to do so. They were also very upfront and honest with their process, chance of success, cost, and everything. They were very thorough in identifying the areas that needed attention, and going above and beyond. This included following up to ensure I was satisfied with the service. I would definitely recommend this company.

Kelly G
14 reviews·1 photo
9 months ago
Service: Deep clean
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Master Odor Removal definitely deserves a 5 star review. They went above and beyond expectations to provide excellent professional service and quality of work.
My condo had a strong odor of mildew and other unknown smells. It didn’t feel like a healthy environment.
I called Master Odor Removal and they were right on top of it. They arrived on time, found the source of the odor in my AC, had it cleaned along with other parts of my home in no time.
Wow, it is so refreshing to have such a quality company take care of my home.
I highly recommend them for others having odor problems.