MOST CURRENT → OLDEST
2026 / Most Recent
Laurie Rose — 13 hours ago
Alex is a pleasure to work with and knows his stuff. I knew from the initial call that I was in friendly and client oriented hands. He spent hours making sure I was as Pee free as possible, since my cat has some issues. . Alex is on a mission and I highly recommend his services.
Daniel Correa — 17 hours ago
Alex was great. He came back the next day from calling and helped us clean out the nasty burnt smell we had in our apartment. We had left for hours unattended a metal skillet with a plastic handle. The handle melted off leaving the house with that burnt smell. We panicked as we had a 1 week newborn as well. He took care of it promptly.
Kelly Palmer — 20 weeks ago
Alex was highly responsive when I reached out, arranging to provide services promptly. I was panicked because I had tenants who moved out and left terrible cat urine odor. I thought it would be impossible to get out, but Alex assured me everything would be OK and he was right. He treated the apartment with his proprietary blend and worked his magic. It was such a relief as now I will be able to rent the apartment. I highly recommend Master Odor Removal for any odor removal needs!
2025
Veronica Medina Orellana — 44 weeks ago
I can’t recommend Alex highly enough! He provided exceptional professional service that truly transformed my apartment. With his impressive attention to detail, he eliminated every odor, addressing all possible sources with care. From our very first conversation, I felt confident in his expertise. He took the time to thoroughly explain the process and was quick to respond to all my questions, making the experience both informative and comforting. If you’re looking for someone who is dedicated, detail-oriented, and trustworthy, look no further than Alex.
sharon gallagher — 44 weeks ago
I recently purchased a car from out-of-state wherein it was not disclosed that the vehicle was smoked in. When delivered, the car reeked of what I was told by Alex (owner of Master Odor Removal) was cigar smoke. Alex explained the process used to remove the odor and every step he took during the procedure. His prospective communication was excellent but his reassurances that the odor would be removed TOTALLY, I must admit, left me a bit skeptical. After 2 + hours of his work… I am pleased to say, my skepticism turned to optimism! No more cigar smell!!!! I would not hesitate to recommend Alex and Master Odor Removal. He is a consummate professional, a caring and honest individual who stands behind his work and is customer focused . A rare combination of traits today. Thank you, Alex!
Jeff Hittleman — Jun 21, 2025
Alex from Master Odor Removal was absolutely amazing! He responded to my inquiry within minutes, took the time to really listen as I explained the issue, and clearly laid out the steps he could take to remove the odor from our car. Despite it being 5 PM on a Friday, he fought through traffic to come across town and help us. Then, in the blazing sun, he spent hours meticulously cleaning every inch of the car. Alex explained each step of the process as he worked, and you could tell he truly takes pride in doing a thorough job. The results were like magic — the odor was completely gone! On top of everything, he was friendly, professional, and incredibly kind the entire time. Thank you, Alex! I highly, highly recommend him. Superb service from start to finish.
Marcus Bowen — May 29, 2025
Great price. Master order removal boca roton came to the rescue today! I saw Alex servicing A Lamborghini in Midtown, I had an issue and he was able to solve my issue as well. Thanks again Alex 5 star service and attitude.
Trinearr Boyd — May 28, 2025
This company hands down deserves 10 stars! We reached out to Master Odor Removal due to a curry smell after purchasing our first home from an Indian couple. Initially, we thought we could clean the curry smell away- we tried everything our dear friend Goggle recommended ie. Vinegar, bleach, baking soda, coffee beans. You name, we tried it. After another day/ night of defeat, we began searching for odor removal via YouTube and stumbled across the Master Odor Removal channel. We decided to reach out to this company as our last resort to get rid of our curry problem. The anxiety as the phone begins to ring, a million things going through our heads. What if we’re never able to get rid of the smell? Did we make the right decision by purchasing this home? It was such a breath of fresh air when speaking with Alex. Very knowledgeable and professional. Our home was serviced and we couldn’t be happier with our results. No more curry!!! The smell is gone. Let’s just say- Master Odor Removal is a lifesaver. If you got an odor, they got the fix.
Luca Rose — Apr 5, 2025
I had an excellent experience with Master Odor Removal. I purchased a used truck from a dealership with a lingering cigarette odor which I could not get out. Alex was prompt to return my call/texts and scheduled a service date around my schedule. From start to finish, the customer service was top notch. Alex was extremely helpful—he took the time to explain the process, answered all my questions, and made sure I felt confident in the service. The results were impressive; the odors were completely gone, and everything smelled fresh and clean. I truly appreciate the professionalism and care they brought to the job. Highly recommend Alex and Master Odor Removal to anyone needing odor removal service.
HAROLD CORREA — Feb 15, 2025
My pre-owned vehicle had a weird odor, I took it back to the dealership and they performed a “service” for a fee and still could smell it. Frustrated I found Master Odor Removal – Boca Raton, called and spoke with the founder of the company, Alex, super nice said he could inspect for free and the next day he came out to my office. It was mothballs! None still though he explained that the pesticide is made to penetrative everything in the interior. He did his thing and two hours later, zero mothballs, car smelling awesome and he serviced the air at no charge. Very happy with my S550 now. THANKS! 👍
Peter Cuevas — Feb 8, 2025
Let me share my experience with Master Odor Removal – Boca Raton and their services. My home is used as a furniture finder listing for people looking to stay long-term like nurses, and it’s fully furnished beautiful home.Without the airbnb type of costs, one of my tenants smoked without my knowledge and could not get the tobacco odor out of it for another rental. I found Alex and master odor removal, who came out very quickly. Even though it was a long drive and after a few hours of his service the odor was gone and we were ready to do the rest of our renovation. Highly recommend.
Fedor Chechkin — Feb 6, 2025
Great service. Highly recommend fir tobacco tar and smoke removal.
Sabbath School — Jan 26, 2025
We tried to get the marijuana and smoke smell out of our condo after our last Airbnb guests left, purchasing many products that said they would work and they didn’t! After finding Master Odor Removal online, we called and spoke directly with the founder of the company Alex who answered our questions, sent proof of materials to show their process and we set an appointment with Alex for the next day. We were amazed by the before and after smell! Winter is a busy time usually for our Airbnb and we were able to confidently book a long term guest say soon after the Master Odor Removal service and we could not be more grateful to Alex!
Alejandra Roca — Jan 23, 2025
We purchased an investment property that had an uncomfortably pungent cat urine smell. We performed several deep cleanings, including spraying the floors and walls with a highly recommended enzyme spray. The smell improved, but we were not able to remove it entirely, so we hired Alex. Alex was very generous with information, taking the time to explain his process, how it differs from competitors, and assured us that given his many years of experience in this field, he would eliminate the smell completely. It took more than one visit to finally eliminate the smell from the root, and he showed up every time with the upmost professionalism, patience, and dedication to the task. Alex was always responsive, on time, reliable, and handled the property with respect – as if it were his own. He performed the service thoroughly, and offered a detailed report with his findings and recommendations. We are very grateful for Alex’s expertise. He solved an issue that not many companies out there are able to solve, and he did it for a fair price while providing outstanding customer service. I wouldn’t hesitate to trust and hire Alex, and I highly recommend his services.
Sean Kavanaugh — Jan 6, 2025
We’ve used Alex at two of our properties. He is the best. Extremely knowledgeable and very effective. I highly recommend him.
2024
Robbin Sieg — Dec 10, 2024
Alex did an amazing job eliminating the pet odor in our rental townhome. He was very knowledgeable, thorough and a pleasure to work with. We highly recommend Alex for any of your odor removal needs. If you’re considering this process, be sure to give him a call for an estimate. He’s happy to explain the process and answer any questions that you may have.
Ethan Andes — Nov 14, 2024
Communication felt impersonal, and we didn’t receive clear guidance or follow-up on what else could be done.
Keville Henry — Nov 6, 2024
Thank you Master Odor Removal. I am in the chemical cleaning industry. I was blown away by their results treating our home after one of our beautiful cats became sick and ended up making the home smell of urine. I tried everything I have to sell our clients and tried serving the accidents myself….nothing help really. Glad I found Alex and the results were again day and night, NO more odor issue!
Bela W — Nov 3, 2024
Alex really helped my husband and I after our tenant moved out and left extensive dog urine damage throughout our entire house, we couldn’t even stand five minutes inside because of the heavy dog urine and ammonia smell. He completed his treatment quickly and after he left all the urine smell was completed gone. Alex truly has a great product and provides awesome costumer service.Thank you again Alex!Isabela & Denis
M M — May 24, 2024
I want to thank Master Odor Removal for treating on short notice a terrible and frustrating odor issue in our Delray condo. Apparently there was a leak behind a sink that was there for some time and mildew created a strong smell that infected the whole air conditioning system and condo! We called a mold tester and it was negative after the leak was fixed, and tried to air it out, used oban, had the ducts cleaned only to have our tenant calling us every day! We looked on-line and found this company, spoke with Alex who helped us understand what we were up against, which we never thought of and where the mildew was now besides the bathroom. SUNDAY morning Alex serviced it and the air system while our tenant was at church and four hours later she called us to say THANK YOU! We drove straight-away to the condo and it is an amazing difference. no more mildew smell or musty yuck. Will recommend to friends!
Sandee Brookes — May 22, 2024
We were looking for a professional odor elimination company professional that had great reviews and was local. It may sound corny as seniors we make it a habit to be very careful when hiring. We have had many contractors say this & that or not be upfront about cost overruns. Alex was very personable and gave it to us straight on eliminating our odor issues. He showed up when scheduled and several hours and months later we are so grateful for his help and knowledge and patience. Thanks for contacting us after all this time, happy to give your company this review. Continued Success!
Larry Belton — May 16, 2024
Excellent service, Master odor removal helped us with a Roofing insurance claim we called alex to help remove the smoke and mold odor from the house and they were very successful and efficient , Master odor removal helped us with our insurance claim . The company is very consistent and reliable
Veronica Parker — May 16, 2024
Master Odor Removal saved my vehicle. I had inadvertently left raw shrimp in my trunk overnight and the juice had leaked into the carpet in my trunk. It was smelling so bad until Master Odor Removal came along and rescued me. They use the top of the line chemicals to clean my vehicle inside and out, I will be forever grateful. There is no smell at all in my vehicle at this point and it has been over a month since he cleaned my vehicle. Thank you Alex❤️🙏🏿
STACI GARCIA — May 16, 2024
As a Realtor based in Boca Raton, it is important that we have reliable and proven professionals when a client’s home is in need of some sprucing up prior to the first showing. Master Odor Removal is our go-to for tobacco smoke odors, older homes with musty odor issues, pet problems and those cooking odors that can easily turn away buyers. Alex has an amazing system and nose! He is dedicated to making sure that our odor issues are bye-bye fast. Highly recommend Master Odor Removal.
Leslie Magno — May 8, 2024
We were glad to have the opportunity to express our gratitude to master Odor Removal and Alex for saving us the time and expense of having to repaint our interior after the past tenants left the air conditioning off for some time while they went on vacation. We wanted to get out of being landlords and sell.The Stale must odor was terrible and after trying to use ozone and charcoal, vinegar and air fresheners our real estate agent recommended this company.Alex Showed up on time did an inspection and offered to help the next day, during the process he sent many photos of wet walls, and ceilings drying , and then a video of our air conditioning treatment. Our agent called and said that she could show it finally,We took second offer today and could not be more satisfied with the work performance. Five stars.!
Lloyd — May 4, 2024
I am at Turo host and Alex‘s serviced my Audi Q5 now three times.Regardless of the non-smoking signs in the vehicle -it’s always marijuana! He’s always on time. His work is extremely thorough and professional, leaving no trace .here’s no odor or residual smell after his process and treats the AC at no charge! Turo businesses this is professional to call.
Leo Mendoza — Apr 29, 2024
Alex was great. Very efficient, professional and knowledgeable. Thanks to him I was able to move into a great smelling house.
Christine Corujo — Apr 21, 2024
I rescue cats in my spare time and one of them peed on my back seat. It trickled down to underneath the seat, my seatbelts, and even my carpet. I had the back seat unscrewed at an attempt to clean it myself and tried everything possible to get rid of the odor, including enzyme removers, but nothing worked! After doing some research, I was so glad to have found Alex and his company! From the initial call, he was very friendly and extremely knowledgeable. He told me he could tackle it with no problem. Alex treated every single surface in my car, including my AC. The cat pee smell is completely gone! He even checked my apartment for any smells, since I read that he treats homes as well. I am sooo excited to not have to drive in the cat pee smell anymore and can finally feel comfortable enough to have people in my car. The customer service and care he provided to my vehicle was outstanding. Thank you Alex!!
COLETTE ANDERSON — Apr 8, 2024
Highly recommend!! Purchased a condo that someone smoked in for 7 years. As soon as you opened the door, the smoke smell would hit you in the face. That’s a thing of the past! Alex got rid of it all. So happy with the job he did, his exceptional customer service and very reasonable pricing. I’m very allergic to odors and he accommodated me by using very green products. No residual smell. THANK YOU, ALEX!
Steven Buritica — Mar 8, 2024
Alex is the greatest. Very professional with his work and really informative of odors on how to get them out of vehicles. Alex has serviced all of our cars from Lamborghini, Ferrari, Rolls Royce, Bentley, and so fourth. If you’re ever in a jam to sell a vehicle and you think an Odor is going to ruin the sale. Don’t hesitate Alex is your man. You will not regret it. Thank you Alex for all your hard work.
Kristina Shakh — Feb 5, 2024
5 out of 5. Master Odor Removal was great, Alex is the guy, helped us multiple times with our Airbnbs( animal smell, marijuana smell), everything was fast and affordable, he was able to provide the official claim paperwork if filing one. No clean-up when they remove the odors. Alex is the owner and very professional with great reviews on-line, a terrific resource and luxury interior specialist.We definitely highly recommended him for both car and Airbnbs.
lydia makokha — Jan 15, 2024
100% recommend Alex and his company to get the job done. We had medical marijuana smell in our Airbnb that was not going away. Alex went above and beyond to eliminate the smell and even offer suggestions for us to enhance our property.
2023
Jose Amaris — Dec 17, 2023
Alex did an amazing job getting rid of the smoke smell in my car. Professional, friendly, and effective – he deserves every one of those 5 stars! Highly recommend his services for anyone dealing with a similar issue.
Simi Sapiro — Dec 4, 2023
I reached out to Alex after smelling a terrible odor in a home I was about to move into. He got back to me within a few minutes and his professionalism and experience stood out right away. He moved things around so that he can meet me at the house the next morning and complete the service. He identified mildew/urine issues from a prior tenant and by the time he was done, the place smelled completely new. He also went above and beyond making recommendations on how to maintain the property, answering the million questions I had via text and call, and was honest and thorough every step of the way. I’d recommend him through and through — very thankful to have met him and knowing my family can safely reside in our home. Thank you, Alex!
Patty — Oct 26, 2023
Cannot express how happy I am with Alex’s service. I had tried everything to get the cat urine smell out of my car and nothing work. Even had the dealer do some type of AC treatment in vain. Within hours of Alex working on it and doing his thing the odor disappeared. I’m so happy. Thank you Alex. It was a pleasure meeting you as well.
Jason Wilkinson — Oct 12, 2023
Recently was selling our rental unit (condo) and the tenants left an uncanny odor. We tried numerous products with no avail and found Master Odor Removal as a last resort. An absolutely unbelievable difference! Resolved all the odors in various locations no matter how small or big they were. I do not regularly post reviews, but due to the outstanding outcome of this product/service, I felt compelled to provide one. 5 stars indeed.
wes reeves — Sep 8, 2023
We moved out of our old place where we kept the cat box on a back porch. Needless to say after 10+ years of having a cat box on it the porch had a distinct “cat” smell. We tried everything to try to eliminate the smell, even had the area “professionally” cleaned twice. Still we could not get rid of the smell. After reaching out via their website we got a call back within minutes! After they treated our porch there is no more cat smell! I wish we had found them sooner!
guillermo molina — Sep 2, 2023
I bought a car with only 3200 miles but had smoke smell on it in the leather and through the air conditioning when blowing air. Alex has been very kind and explained everything in detail. The car has no pinch of smoke odor any longer. This system really work!
Hannah Brown — Aug 30, 2023
I have had two wonderful experiences with Master Odor Removal. Alex is responsive, professional and extremely communicative. They have worked on both a bug/ smell infested car for me as well as a house that had 20+ years of smoke inside. Both are great success stories. Thank you Master Odor. I will always use and recommend this business.
Queso Dilla — Aug 26, 2023
Master Odor Removal did an AMAZING job at removing pet odor after another company had failed to do so. They were also very upfront and honest with their process, chance of success, cost, and everything. They were very thorough in identifying the areas that needed attention, and going above and beyond. This included following up to ensure I was satisfied with the service. I would definitely recommend this company.
Juan Potrony — Aug 13, 2023
My son was gifted his first car but the previous owner was a heavy cigarette smoker. We tried several products but they all failed. I was very lucky to come across Master Odor Removal online. I sent an email to get a quote and the owner Alex called me within 15 minutes . Alex was able to explain the whole process and answer all my questions. He even came out the next morning on a SUNDAY! I was shocked he was able to completely eliminate the cigarette smell. I would recommend Master Odor Removal to anyone trying to get rid of any unpleasant odor in their vehicle, home, boat etc. Alex customer service was exceptional and totally deserving of a FIVE STAR review. Thank you Alex and Master Odor Removal!!!
LaConya — May 29, 2023
I purchased a used car that had a very strong tobacco smell, and I honestly thought it was no help in resolving the smell, but that was not the case with Master Odor Removal. Alex not only came to the rescue and resolved the issue, he answered every question and explained to me what would be done and how it’s done. Alex even gave me additional recommendations like changing the cars air filter. My car hasn’t had an issue since. The service, the customer service, and the open communication from Alex make Master Odor Removal top tier. Simply the BEST!!! 10/10 HIGHLY RECOMMEND!
Kelly Gerald — May 26, 2023
Master Odor Removal definitely deserves a 5 star review. They went above and beyond expectations to provide excellent professional service and quality of work. My condo had a strong odor of mildew and other unknown smells. It didn’t feel like a healthy environment. I called Master Odor Removal and they were right on top of it. They arrived on time, found the source of the odor in my AC, had it cleaned along with other parts of my home in no time. Wow, it is so refreshing to have such a quality company take care of my home. I highly recommend them for others having odor problems.
Marlon Onias — Mar 8, 2023
Alex was on time and extremely professional. Alex removed the tobacco smell from the car with ease. Excellent service.
2022
Jame RHard — Dec 13, 2022
Alex and his team are awesome. The chemical he uses is top of the line, safe and kills ALL odors. I’ve used him for 3 cars on 3 separate occasions plus a 5 bedroom home with 2 puppies and will never use another company. Best quality service & product in Florida. Thanks, Alex!
Stephanie Horwitz — Oct 22, 2022
Master Odor Removal treated a home that had a previous smoker and all of the residual odor associated with it. Treatment was provided within days of our call and the level of service was top-notch even with the added complication of not being present locally. Alex explained the process thoroughly-even its limitations-and provided photos and video during treatment to ensure I was confident that every part of the home was addressed. Final result was even better than we hoped it could be.
Dani Smith — Oct 15, 2022
I called Alex in a panic about mothball odor on a Saturday afternoon and he came by that evening and was able to remove ALL of the toxic odor. I was extremely impressed with his responsiveness, attention to detail, and excellent communication. He didn’t have to do the work same day, but he could see I was in a panic and was committed to helping us out. I am overly sensitive to any chemicals and smells, but the odor that was left behind was not bad at all, despite the fact that he had to use a ton of product to eliminate the awful toxic mothballs. My kids and husband were able to move back into the house the very next morning after treatment, and couldve gone back that evening, but we were kind of enjoying our “camp out”. Because I am excessively sensitive, I let it air out a few more days but that same day my eyes were no longer watering and burning from the toxic chemical odor of the mothballs. Could not be happier with our experience and would highly recommend his service
Alyssa Murphy — Jul 16, 2022
Started smelling mothballs in and around my condo 2 years after moving in, I never use them. I hoped the strong odor would go away but it was still lingering. SO FRUSTRATING. Found Master Odor Removal, and Alex who fully inspected my condo, spent a lot of time and tried to solve the mystery, even going to the neighbors, and returned the next day after a trial A/C treatment. We discovered the smell of mothballs were coming from the next door neighbors unit. Alex serviced their condo and touched up mine now that the main source was cured. SO RELIEVED!! to have found Master Odor Removal and a caring and true professional like Alex. 5+ Stars all the way.
Rita C — Jun 14, 2022
We’re so glad we found Alex with Master Odor Removal! From our 1st conversation, Alex was professional, super friendly, explained his process, the chemicals he uses and guaranteed it would work (with some prep from our end). We purchased a flip property in Miami near Homestead. The place smelled so bad of cat urine, we couldn’t get contractors to work on it. In addition to the cats the previous owner abandoned inside, all the neighborhood cats were living under the house. Alex drove 3 hours in traffic and balanced on exposed floor joists to get the job done. Well, whatever magic super spray they use, it worked! No more urine smell or gagging upon entry! Go with this company over any other that say ozone and/or disinfectants will work, they won’t and you’ll call Alex anyway!!
Carla Paola Parada — Apr 8, 2022
They performed cigarette odor removal on a high end unit and did a great job, easy scheduling, good price and very good communication. Very happy with their work and professionalism.
Rachel Myers — Jan 16, 2022
We are so grateful for Alex’s willingness to drive all the way up from Boca Raton to Orlando. He went above and beyond to ensure our house was free from the strong odor. Knowing we had cats, he even left behind a cat odor removal product for free that we can use for any future odor issues. He did a great job, and I know we would not have found a better solution anywhere else, in addition to the great price! He was friendly and professional, and I would highly recommend him and this business to anyone who needs any kind of odor removed from their house or car.
Carly Brackman — Jan 13, 2022
My home smelt of carbon when I burnt a pot while cooking. Alex from Master Odor Removal sprayed my entire kitchen area and hallway, and it made the smell go away! Thank you!
2021
Allen Ackerman — Dec 19, 2021
Alex is five stars all the way! A consummate professional who is extremely knowledgeable on the subject matter and execution of his craft. He made extra effort to squeeze me in on the weekend during a time crunch before I have my apartment painted. He painstakingly made multiple passes to make sure of the success of the job. Alex is also super nice individual and a pleasure to work with. 🔝💯🤩
Adam Gordon — Dec 11, 2021
Master Odor Removal saved the holidays! Bought a preowned luxury car for the wife and we discovered very strong tobacco smoke odor throughout and in the air system. The dealership used something that did not work when we brought it back. We thought we were stuck. Unstead we looked online and found these folks. Alex told us how it worked and that they service Bentley, Porsche, BMW and Carmax dealerships, and we watched some of their videos online So we knew we had a chance as we are both bothered by smoke smells. Same day service, friendly and very professional. Most importantly, our car now smells amazing with no smoke smells anymore, just neutral like they advertise. Merry X-Mas for sure now!! THANKS. HIGHLY RECOMMEND.
Richard L — Nov 29, 2021
Yes there is an expert odor removal professional in Boca Raton! Remarkable tobacco smoke removal services for our home. They made it out the same day our realtor told us to call and within a few hours you would never know there had been an odor issue. Seriously reasonable fee and professional.The owner Alex has a great upbeat personality. Pleasure to do business with!
Julissa Piard — Nov 10, 2021
Amazing service I had an Oder issue and he left my car smelling amazing thank you so much 💗
Javier Pozo — Oct 18, 2021
I highly recommend booking Master Odor Removal Alex the owner was fantastic he explained to me the entire process and left me rest assured that the tobacco smell that was in my place that I just moved into would be gone. I am very pleased that my place smells great and I can finally relax and sleep in peace in my new home. So you all out there should book ASAP to remove any pestering odors. Thank you Alex.
Michael Columbus — Aug 11, 2021
Wonderful cleaning job done by Scott. Nice and friendly service, very reliable and good service.
Tom Kronberger — Apr 19, 2021
My wife and I recently bought a home in Palm Beach Gardens Florida and we knew going in that it had a really bad cat Odor. We liked the place enough that we were really willing to invest in the property even though the odor was bad, but thinking it would be easy to get rid of. After trying to remedy myself and calling around to other services I came across Master Odor Removal and couldn’t be happier with the results! Alex came out multiple times to make sure the job was done correctly, and happy to say that the house is now completely odor free.
Thai Lam — Feb 15, 2021
I called Master Odor Removal to eliminate cat urine odor in my car and house that I could not get rid of. I’ve tried countless enzyme solutions researched on the internet and at pet stores to no avail. The pungent odor kept coming back. Within a few hours of reaching out to them, Alex came, I showed him around and he explained to me exactly what he would be doing. He was very friendly, answered all my question and completely transparent as to what was possible and what wasn’t. We agreed on the price and work to be performed, he had me check out the unscented chemicals that would be applied and he proceeded to work his magic. Within about 20-30 minutes, my wife and I were amazed when he showed us the results. The cat urine odors were completely gone leaving only a clean, fresh smell behind in our house and our car. Wow.. what a difference! We never thought that urine smell would ever go away. We highly recommend Master Odor Removal and, as lifelong cat lovers, we are sure to be repeat customers.
Jonathon Vitani — Jan 20, 2021
Backstory: 2 years ago I moved into my condo and the battle against the cigarette smoke smell began. First I scrubbed the walls and surfaces to break up the oils with no noticable effects. Then I tried ozone to remove it and it would help a little bit but not much the several times I tried it and most importantly it wasn’t permanent. After that I removed everything — flooring, cabinets, appliances, A/C vents, etc — and repainted everything with a primer designed to seal away cigarette smoke forever. This worked for a year and a half or so I thought. For the most recent holidays I went away for a week with the A/C off and when I returned to the still air, it was like I hadn’t done anything. Cigarette smoke smell everywhere and I lost hope. Then I found Alex at Master Odor Removal. He came out a couple days later. He explained clearly what he was doing and provided plenty of pictures of what he was doing throughout the whole process. He was able to remove tobacco oil in the few places that were origonal non-painted surfaces and even a few of the painted surfaces as well. Then he fogged my unit and when I returned the smell was gone. It was wonderful to not have to smell cigarettes at all time. A few weeks later there was a bit of the smell in the kitchen and I located it around the dishwasher. I called him and the next morning he was back out. I pulled out the dishwasher so he could get at it from all angles and the inside of the cubby as well. I am confident that the smell is gone for good. He left me a little bit of the spray should I need to hit it one more time just for good measure. I am glad that I used this company.
2020
Kathleen West — Dec 4, 2020
I used this service to correct a smoke and mildew smell from a used vehicle I just purchased. I decided to try their service before actually returning the car to pick out a new one. I can not say enough about the customer service I received. The owner himself took the time to take care of my needs personally to make sure I was completely satisfied with the results. Best customer service I have experienced in years. Thank you! Kathleen
Shawn Seepaul — Nov 25, 2020
Overall, Master Odor Removal has earned 5 Stars. Do not hesitate to call! In the aftermath of Tropical Storm Eta, my neighborhood was flooded and my car left with a wet interior. I called up Alex (quick, same-day response back) and he was quite thorough with his plan of action and was transparent with his methods, helping me understand his process. He worked with my schedule, communicated with me throughout the process with texts and photos of his progress ,and was quite generous with his up-front pricing. I was provided excellent service from start to finish that Alex stands by 100%; in these challenging times, it was truly appreciated that businesses still do care about the total Client Experience. Highly Recommended.
Martin Pomareda — Sep 22, 2020
I found Master Odor Removal online and spoke immediately to Alex. Got an appt for the next day. Within an hour afterwards, the smoke smells were gone. Now a month later…still nada smoke odor, just clean and back to original condition. Super friendly service. Thanks again!!
maria silva — Sep 18, 2020
Excellent service! It really works. It has been two months since I had the service done in my car. Very professional. No regrets- money well invested. It is worth it. 100% recommended.
Christian Urrego — Sep 13, 2020
Provided odor removal service for automobile.
Christian Torres — Aug 27, 2020
I called Master Odor Removal because I had a sun roof leak that caused a musty smell inside my vehicle from the carpet getting wet and within 24 hours Alex the owner was at my house to help me. In looking at my vehicle he noticed that their was some mold spots growing on the exterior on the paint and while he doesn’t specialize in doing the exterior he offered to see if his product would work. As you can see from the photos below it worked wonders. Alex was extremely professional and informative in what he was doing. Not only was he able to remove the smell but he helped remove the mold growing on the outside and had the car looking new again.
Mariela Escalona — Aug 25, 2020
Called this service a few weeks ago after failed attempts at removing the tobacco in our car. The process was quick, and affordable, just left the car smelling neutral in about 2 hours with no clean-up when Alex finished. Very happy.
Gloria Jacaruso — Aug 25, 2020
It’s been a number of years since we had a good office cleaning to remove the odor. Being a manufacturing company there is lots of equipment and odors. Master Odor Removal did a tremendous job. They arrived on time, did a thorough job and left the office smelling great. The personnel were professional and took good care of the equipment and were extremely careful. When they left, the place had no odor and there was no lingering chemical smell. Will highly recommend them to others and will definitely use them again.
Jack Butler — Aug 16, 2020
Great customer service. Was genuinely interested in helping me with my problem.
Intelligent Discontent — Aug 16, 2020
Top notch! Alex treated my car for a horrific smell coming from the trunk. He went over and beyond with the treatment process to insure that the smell was gone throughout the car. He even treated the air conditioning although it was not needed. He responded to my call within minutes and was at my house within the hour. Alex also took the time to explain the process and chemicals (hypoallergenic and non toxic) used. He was professional, friendly and proud of his work. I highly recommend. Thanks Alex!
Lord Zenodar — Aug 6, 2020
I had a very strong musty smell in my home and I couldn’t seem to find the source. Alex was able to solve the issue and remove the odor. I highly recommend contacting Master Odor Removal for any odor removal services. Thanks again!!
Genna Sandler — Aug 3, 2020
Alex and his team are incredible! I have a moth ball house that smelled absolutely horrible and he helped mitigate the smell tremendously! He is very responsive and will do whatever he can to get the job done! He is also very knowledgeable!
Viktor — Jul 31, 2020
Extremely please with the service. I bought a used car on a Sunday and it smelled like a casino. I’m not a smoker and that smell is not delightful at all. I called these people and the guy was super helpful and easy to talk to on the phone. Despite having a booked schedule he came to my place on a Sunday! Now the real question is if it worked. So I was skeptical coming in this because I didn’t believe you can get rid of cigarette smell. However, after doing his magic, the smell was gone and my car smells normal. The service was professional and he did no contact service. Would recommend and it works
Fahad Ahmed — Jul 23, 2020
Thank you so much Alex & Master Odor Removal — I couldn’t recommend them enough! Our Mercedes-Benz S Class recently had a leak in a fuel pipe that goes right below the rear passenger seat. The interior of the car had a strong, fuel smell since gas had literally pooled under the back seat in the interior. Not only was it unpleasant to smell, but also made it hard to breathe! We tried everything that was suggested to us to get rid of the smell: replaced the lining under the seat, steam cleaning, detailing, etc… to no avail. We decided it was time to sell the car since there was nothing left to be done about this odor, but then we found Alex’s company. We figured we give it a final try, a last-resort option before we got rid of the car. We called Alex and from the start were impressed. He was the only company that was confident that they would be able to handle this and he did. He drove all the way from Fort Lauderdale to Port Saint Lucie to help us out. He took his time and worked hard for a couple hours and just like that it was taken care of. The results are phenomenal — no gas smell to be found!!! Such a professional; he knows how to communicate and is knowledgeable about his work. Simply put, call Alex & Master Odor Removal for any odor removal work you need.
Sonni Brooks — Jul 23, 2020
Amazing service. Came after I paid someone to do a bad job. He came and corrected it with professionalism and poise. Thank you so much. Will be referring to all my friends
Diana — Jul 13, 2020
I can’t rave about Alex and his company, Master Odor Removal, enough. I accidentally left raw chicken in my trunk for two days in the hot Florida heat and my car absolutely reeked. I tried everything to no avail. I called Alex and he came the next morning, worked very hard in the Florida heat, and long story short I love my car again. His pricing is very reasonable, in fact I paid him more than he asked. I HIGHLY recommend Master Odor Removal for all of your odor removal needs
Andrew Mabrey — Jul 3, 2020
I recently bought a used car that the previous owner smoked in. After 1 visit from Master Odor Removal, all traces of smoke were gone. The technician was onsite for 30 minutes and the car was ready to drive again a few hours later. I highly recommend this company in removing lingering odors!
Romy — Jul 2, 2020
I would recommend Master Odor Removal to anyone trying to get rid of any unpleasant odor in their place of business, home, vehicle, boat etc. The non toxic chemicals used will leave your property smelling like a flower garden instead of smelling like harmful chemicals. The owner, Alex Sevren, was down-to-earth, friendly, and very personable- I was surprised to learn he was the owner of the company. Alex was not just on time, but he was out the same day the service call was placed to remove cigarette odor from a vehicle I’d just bought. If you need odors gone, Master Odor Removal comes highly recommended.
Çağatay Seçilmiş — Jul 1, 2020
Thank you Alex! As a commercial business we have heavy traffic and our carpet gets quite stinky. We’re right next door to a restaurant as well and when we reached out you were the only one that said that you could handle the issues. We’re thrilled with the results! Thank you for your professionalism and summer discount. We will be referring you and your services keep up the good work!
Calla Delsignore — Jun 25, 2020
Alex is the absolute best! He helped me get rid of an overbearing odor of vape, air freshener and cologne that the previous owner left behind in my recently purchased preowned BMW X1. This odor was so strong that you could smell it before you even opened the car door! The stench had soaked into the leather, seatbelts and headliner. I had a headache every time I drove it. I had tried everything that I could think of to get rid of the nauseating smell including enzyme cleaners, baking soda, coffee grounds, vinegar, and an ozone machine. Nothing touched it! I was about to give up when I found Master Odor Removal. Now my car smells breezy and neutral. I can finally enjoy my new ride! Thank you Alex! I am forever grateful!
Bruno Bafico — Mar 14, 2020
Great guys working I would recommend to anyone they are really fast
Julian Torne — Feb 27, 2020
I contacted Alex at Master Odor Removal. He was so professional and nice.I had a musty smell in my car that i couldn’t get out. He came promptly and worked on my 2019 Acura TLX. He got the smell out of my car and brought it back to neutral. I would recommend him to anyone who needs an odor removed.
Carah P — Jan 16, 2020
Great service, unlike anywhere else I’ve gone! Would recommend! (:
Amanda Cassell — Jan 14, 2020
AMAZING!! I couldn’t be happier with this odor removal service!! We just bought our first house and unfortunately it had a strong cigarette smoke odor. I am so happy that I found Master Odor Removal service. Alex is absolutely wonderful. His customer service is exceptional. He is fantastic about explaining the process of what he will do and showed me photos so that I knew what to expect. He went above and beyond and in addition to completely eliminating the cigarette smell, he found some cat urine residue on the walls that we weren’t aware of. He also treated a spot where our dog had an accident on the carpet! Now we can rest easy that our house is odor free and ready for us to move in. Seriously, it’s like magic. If you have any sort of odor problem in your house or vehicle or ANYWHERE, stop what you are doing and call Alex! He will solve your problem and is worth every penny!!!!
2019
J B — Oct 25, 2019
We purchased my daughter vehicle two years ago it had a heavy smoker smell. We tried everything to get rid of the smoke order. Finally we called Odor Master Removal and they came on time and completed a fantastic job no more smoker smell. I would recommend this company to anyone.
Jonathan Cassell — Oct 15, 2019
I just wanted to share a few thoughts about our experiences after buying a new property in Pahrump. We had a smoke problem as soon as we walked in and didn’t know how to address the problem. We looked online and found Master Odor Removal who came out in the next couple days and was able to guarantee servicing tobacco, smell cat urine (which was horrible by the way) and dog Urine. Alex from master odor removal did a remarkable job in about six hours we had no odor left in the house and my wife is thrilled.
Rick Ernst — Oct 12, 2019
We had a rental unit that reeked from filth and urine. After three weeks of cleaning with odor removal products with no success, we called Master Odor Removal. The owner of Master Odor Removal came at night to run diagnostics to determine where and what the odors were. The entire condo, including the air-conditioning ducts needed treatment. Long story short. The odors are now completely gone. Thank you Master Odor Removal!
Michelle Robles — May 16, 2019
First of all Alex is a good guy! His work is great! He took a very difficult smoke odor job and made things like new. I was very lucky and grateful to have found him!
Eric S — May 6, 2019
Great customer service!
Lissa Hickey — Apr 18, 2019
We purchased a preowned luxury Mercedes SUV and it had a strong tobacco smell, the dealership said they had done everything they could. WE ARE NON SMOKERS, so we tried this and that, nothing helped except to put tacky fragrances mixing with the smoke. By chance we googled odor removal and found Master Odor Removal services! Alex came out the next day and was super upbeat and guaranteed the results. Sure enough, after about one hour the tobacco was gone and he got rid of the smoke smell in the air conditioning at no charge. Now it is like a “new” car.Services are highly recommend.
Randy — Mar 13, 2019
I bought a car that had meat left in it for 3 weeks, after the owner had apparently gone on a beef buying shopping spree at the grocery store and then he returned to his home, went inside and died! I still don’t know why I bought it, I guess I didn’t realize just how difficult it is to get odors out. Needless to say, the smell was beyond awful! I tried remedying it myself to no avail. I did clean up the source of the smell myself which was decayed meat juice and blood but still, the smell had evaporated into the air and permeated every fiber, rubber and plastic trim piece of that car. I tried disinfectants, enzyme eaters and even running my powerful ozone generator for 24 hours at a time and nothing. I did some research online and ultimately I found Alex and Master Odor Removal. Another local service that I called first, that specializes in “unattended death” odor remediation, charges almost double that of Master Odor Removal and said they couldn’t even guarantee results. I then called Alex and he explained the process and told me of a number of similar circumstances that he dealt with and had successfully resolved. He had a busy schedule ahead but still got me scheduled for the beginning of that following week. When I met with him, he immediately got to work and began pulling everything out of the car (I already had the back half of the car disassembled) and dousing it with his treatment solutions. I left for a few hours and when I returned, Alex had just finished up with the final phase which is the fogging treatment. The treatment he uses has what he referred to as a “tracer scent” that is intended to let the user know where the products are used but eventually it dissipates and leaves behind a neutral smell. Alex used a tremendous amount of product on this job and the tracer scent was strong, but still pleasant enough. I couldn’t smell anything else if I wanted to. Over the next couple days I let the car air out and the tracer scent had mellowed and had left a fresh, sanitized smell behind. The rotten meat odor was gone! My scenario is obviously an extreme case and if Master Odor Removal was able to remedy it, I have no doubts that they can remedy ANY odor issue. I always seem to make the wrong decisions when it comes to finding a “professional” to do anything, whether painting my home or doing mechanical work. Well for once I made the right decision by choosing Master Odor Removal! I can’t thank them enough, this months long nightmare is over!
DanLandMusic — Mar 5, 2019
THANK YOU Master Odor Removal for helping with our rental home in Summerlin as we were in a rush! moving out of state, we had multiple pet issues that thanks to you we did not have to eat any of our security deposit! Professional and reasonably priced too!
Rashane Bennett — Jan 30, 2019
Hey I’m local city firefighter and I support this business 100% I purchase a vehicle from a dealership where the previous owner was a heavy smoker. The dealership paid for someone to remove the odor 2xs and no luck I tried everything myself from baking soda to vinegar to odor blockers and nothing worked. Master Odor cleaned my car one time and the smoke smell never came back 1 year later and I am still a satisfied customer.
2018
Jonathan Wilkinson — Nov 18, 2018
Had a rental truck and smoked in it every day for a month, ( not supposed to) did not want to pay the penalty. So Googled tobacco odor removal and found Master Odor Removal here in Vegas. 1 call, and the owner and real professional Alex was able to show up the same day 2 hours later. The process was fast and completely eliminated the smoke odor in 30 minutes. THANKS A MILLION.
Nathan Emens — Oct 31, 2018
Our home had been smoked in for years prior to us owning it. We tried everything to eliminate the odor and nothing worked. Out of desperation we called Alex. Words can not describe how happy we are. It has been several months since he treated our home and we haven’t smelled that terrible cigarette smell since. THANK YOU Alex & Master Odor Removal!
Fergy172 — Oct 22, 2018
Alex was amazing! I gave his company a call, and was contacted back right away. Alex was extremely professional and offered to come over to my house the very same day, at 730 that night! When he came to my house, he explained the process and got to work. He even serviced my AC system for free! Alex did an amazing job, I can no longer smell the strong dog urine smell that I couldn’t get out of my carpets and I am absolutely impressed! Definitely go through him, you won’t be disappointed!
Trista Avila — Sep 27, 2018
Great service
Guido Po — Sep 12, 2018
We use Master Odor Removal for all our rental apartments with odor issues. The service is always very professional and fast. I recommended this company if you want to get rid of an unwanted smell.
Patricia Iturralde — Aug 9, 2018
My husband and I are first time home owners. We happen to purchase a home that had a really, really strong tabaco smell. Before purchasing the home the smell wasn’t as bad so we thought we were going to be able to take care of the smell ourselves fs. I watch tones of YouTube videos on how to do it from using vinegar with Clorox to use an ozone machine. We did pretty much almost everything we saw, but nothing took care of the odor and I just felt it getting stronger and stronger. We pretty much spent $$$ trying to do it ourselves finally the day before moving to the house I found “MASTER ODOR REMOVAL” he was the only one willing to do the work same day. He was there at midnight doing the work so we can move in the next day with no problems!! He guarantee his work and he explained all the process and what he was going to be using and how he was going to do it. He also explained why ozone generators can be bad for the health. Today my house smells fresh and no tabaco nor pet odor smell. Couldn’t be happier. 😊😊😊
Sherry Reeve — Jul 21, 2018
🌟 Phenomenal Results!! I Purchased a home with stagnant nicotine smell. I was referred to Alex and contacted him immediately. He came to my rescue the morning after settlement. He was very informative and I appreciated that he educated me on his process and sent me videos and pictures while he was working to remove the odor. Thankfully I could move into my NEW house! I highly recommend Alex at Master Odor Removal. He is professional dependable and dedicated to his work.
Judy Freed — Jul 3, 2018
I needed help with significant odor issues in my elderly father’s apartment, particularly with the carpeting. I had specific concerns about treating the carpet with something that would be safe for my chemical sensitivities. Alex was incredibly helpful and responsive to all of my concerns. The treatment made an instantaneous difference!
zach pincus — Jun 21, 2018
I was serviced by Alex the owner of Master Odor Removal, and I was extremely impressed with him. From his professionalism to how personable he is I was very impressed. I would recommend Master Odor Removal to anyone for any reason.
Sakeena Gohagen-Kenton — Jun 20, 2018
After purchasing a used truck with a strong smoke odor from the previous owner, Alex worked to schedule me quickly and thoroughly addressed the problem. Even after his tracing products wore off, and there was a hint of the smell that remained, he was committed to returning to retreat my truck if necessary. I would highly recommend him and his services!
D. G. — Jun 4, 2018
Alex did a great job removing the cigarette smoke and Dog odors left behind by my tenant. Amazing difference.
Marcus Hagen — May 22, 2018
Found on Master Odor Removal through google reviews and Alex was able to service our “new” home the next day that had a previous cigarette smoker smells, very quick and reasonable service fee. THANKS A MILLION!
John Kelly — Apr 30, 2018
After using Master Odor Removal I will never use anyone other than them. The feeling of having your home up and running again so quickly is something I strongly value and desperately needed. In addition to their stellar customer service, their timing couldn’t have been more accommodating and convient. After a particularly disasterous fire involving a whole chicken, I had very little hope that the residual smell of burnt animal could be entirely removed, as the smoke smell literally stuck to any and all surfaces in our home but I must say I stand corrected. Alex was both diligent and thorough and I’m pleased to not only say I couldn’t have asked for a better job done, but also that I will be recommending this service to all my friends.
Juan Martinez — Apr 12, 2018
Master Odor Removal was amazing. Alex came out and helped our family that really needed his services on Easter Sunday as we were moving in on Monday. The rental property we leased had a past cigarette smoker and our kids are super sensitive. He did excellent work was very professional and the tobacco odor was gone within a few hours! I would never use anyone else! Prompt courteous and excellent service.
Joonas Isotalo — Apr 9, 2018
A rental house needed an odor cleanup ASAP from a multitude of STRONG pet odors (including cat urine). I researched online, but most cleaning services did not offer pet odor cleanup. Enter Master Odor Removal. They responded the same day, went there the same evening, and I had the key in hand (with the job done) back the following morning, with some extra helpful tips on the side – all this during a weekend. No more unwanted odors, and nothing but great appreciation left behind. Thank you!
Amarnath Thayyuru — Apr 4, 2018
Hi alex was great, he even made last minute adjustments, came and did the job same day, very thorough and great. I used his service at my house, price is also reasonble. Communication is great and i will definetly recommend him.
Lisa Wasageshik — Mar 21, 2018
I’m absolutely impressed with Alex and his company! I’m new to the area and I had no clue who to call, I found him under my Google search this morning and I called him. I had an electrical fire in my car a month ago and the smell would not go away after all the repairs were done by my insurance company. Alex said he could remove the smell and he offered to come out today, he was at my house within 2 hours and the smell is completely gone!! I’ll be hiring him to remove the stale odor for my boat that I recently purchased!
Brian Fives — Mar 19, 2018
I bought a used car for my daughter’a 16th birthday. I wanted it to be perfect, and it was, except the prior owner was a smoker. Alex came out and did his thing. The car came out smoke free and smelled perfect afterwards. I would highly recommend Master Odor Removal for any sized odor removal project you may have!
Jerel Olson — Mar 14, 2018
Alex came out himself and totally took care of our recently purchased vehicle. My wife was ready to return the vehicle because the smell of smoke was still there after the dealership supposedly detailed it twice. Alec came out and on the very first treatment the smell was gone and my wife’s anxiety about the smell of smoke disappeared just like the smell did. Thanks man!
Ruth Acosta — Mar 8, 2018
We are very happy with the job Alex did on my son’s car it had a odor of cigarettes, he is very professional on time and now after the treatment on my son car it no longer has that cigarette smell. Thank you Alex for a job well done. Ruth
Raymond Weisbein — Feb 26, 2018
Alex was great. My daughter called him Sunday morning at 11 am to explain the problem we had with my new 2018 Lexus. I spilled gasoline in the rear area during hurricane Irma. For months I tried everything to get the gas odor our of the car. NOTHING WORKED!. The car smelled like a gas station. Alex came out by 2pm and did his magic. He explained the treatment process and went to work. Two hours later the car no longer smelled of gasoline. Incredible!!! Alex is the best. In the future I plan to use Alex for my real estate business. He works wonders and gets out the impossible nasty odors.
Erica Johnson — Feb 21, 2018
Older home that we moved into that had previous smoker and pets. The smells were there until we reached out to Master Odor Removal. Alex was able to use the hypoallergenic system ( as we have children ) and within a few hours we came home to amazing results. Even serviced the outside patios to destroy the pet odors from entering the house again. Recommend this professional service!
Jim Ramsay — Feb 13, 2018
Great experience, I had TOBACCO ODORS from a previous tenant in our rental property. Michele was a super professional and arrived on time and within a few hours the house was back to neutral as they say ! I have experience other “cleaners” that rush an don’t make any difference. Over all from the price to the professional service, I will be using their service again. Companies don’t realize the time is so important to people. Thanks guys!
Rob Clouse — Feb 3, 2018
From the second we spoke to the owner Alex on the phone I knew this was a company that really cares for its clients. Excellent service & priced right! Definitely recommend this company.
Emily Frias — Jan 28, 2018
Outstanding service! Our closing was delayed because of unforseen circumstances and Alex was so accommodating. He even came at 6 AM on a Sunday morning to make sure all the smells were gone before the furniture arrived. The home we purchased had terrible smoke smell from years of indoor smoking. Two hours later, the smell was completely gone. Highly recommend Master Odor Removal. Exceeded our expectations.
Eleonora Depalma — Jan 27, 2018
Thank you so much for your precious help once again. The apartment was treated professionally and with outstanding & unbelievable results. 5 stars to the service and even more to Alex who has been outstanding in his work and communication. I am a property manager and a real estate agent and I strongly recommend Alex services to all property owners and colleagues. Thank you again. Eleonora Depalma
K O — Jan 22, 2018
Odor Inspection. Very informative & helpful.
rob nevins — Jan 19, 2018
Thanks for the quick turnaround for our rental property, amazing process and very reasonable! The realtor has already commented on the new “neutral”. Thanks again.
Kaley Bevins — Jan 17, 2018
My cat urinated in my brand new 2017 4Runner and Master Odor Removal came within 45 minutes of calling them and removed the odor from the upholstery within 30 minutes. I’m extremely impressed with the results and professionalism. Not a trace of urine to be found. Stuck my nose right in the spot my cat peed and I can’t even smell it. Nothing! Highly recommend this service!
Your Palm Beach County — Jan 16, 2018
I desperately needed a company to remove the ‘still’ lingering nicotine & pet urine odor from a home that had previously (I thought) had been treated to remove those odors. Alex came through for my clients, one with severe allergies’. Thank you Alex!
Maria Mercedes Tenorio — Jan 7, 2018
It was a great experience seeing Alex inspecting the property and explaining everything about the problem he found that cause the odor inside. He was so kind and have a great sense of humor too. I truly recommend him to other homeowners or Realtors like me that sometimes need to face an odor problem and do not know who to call or where to start. Thanks again Alex!
2017
TheGreggDoc — Dec 29, 2017
Very professional, with exceptional customer service. Alex solved the mystery odor from my son’s car and trust me, it was one of the worst odors I’ve ever come across!!! Highly recommend his company
Raquel Weintraub — Dec 19, 2017
My cat came home the other night with a broken leg. So, on my way to the vet, in the middle of the night, while in the back seat of my car, he peed. Of course, I was most concerned about his health and well being, but, I would be lying if I didn’t admit that I was absolutely devastated by the fact he peed all over the interior of my car. Fortunately, I was able to find someone to help me resolve this matter, Master Odor Removal. Thank you Alex!
Alan Goldstein — Dec 15, 2017
Had rodent odors. MOR found the problem in my attics and sprayed the odors away. Did a great job. Alan in Delray Beach FL
Leigh Price — Dec 14, 2017
Outstanding service from Alex……not a trace of tobacco or anything else in the car any more. A+++
Jane Williams — Dec 12, 2017
Excellent- very happy with results
Danny Eliyahu — Dec 10, 2017
Definitely eliminated the strong and strange odor in my Mercedes! I even used this service for my family members cars right after they saw how awesome my car smelled!!!
Leslie Magno — Dec 10, 2017
Awesome service professional. I highly recommend this company.Im extremely happy.Alex was able to get rid of the cigarette smell in one hour. I was never able to get rid of the smell until now. Alex was honest and professional and made me extremely comfortable I will recommend him to all my friends
Kyle Barnett — Dec 9, 2017
Provided a very professional service! Took care of the odor in no time! Will be using them again.
Judith Stern — Dec 9, 2017
Great service!
Danielle S — Nov 28, 2017
I purchased a BMW which had a horrible cigarette smell which was killing my allergies, so I took it back to the BMW dealer and they attempted to remove the odor twice, which did not work. I had decided to trade in the car when I stumbled on Master Odor Remover on Google and decided to give it one last try after speaking with Alex. He explained in detail how the process worked and the chemistry of his products. Alex arrived at my home and was very professional, pleasant and prompt. It has been a month since he completed the process and my car still smell fresh and clean, thanks to Alex I won’t have to trade in my car. His product truly works.
Glen Omanson — Nov 22, 2017
Great service, Alex was able to come out the next day to remove the cigarette smell from my car. Only took an hour, very convenient!
Uri Man — Nov 22, 2017
Did a great job getting rid of smoke smell in my home. A tenant was smoking cigarettes in the house. Now the home smells like new again. Thank you.
Adam Curtis — Nov 21, 2017
As a realtor with a listing that had a cat issue and the buyer arriving site unseen. Master Odor Removal handled the odor problem effectively and professionally.
Hank Nataupsky — Nov 9, 2017
I had a tough fish and water musty odor which Alex took his time and did any possible area in my vehicle which was affected. Great job
Maragonzalezrivadeneira Gmail — Nov 3, 2017
Master Odor Removal ,in Boca Raton was a breath of fresh air. I had the bad experience of getting my Mercedes Benz stolen and had to purchase another vehicle,that was a year old and had a Smokey smell to it. I was hesitant at first to have this process done,but when I meet the owner and he explained I gave it a try. My car 🚗 smells like a brand new car. I HIGHLY RECOMMED ALEX.
Bruce Kaplan — Oct 29, 2017
Alex devoted a tremendous amount of time and effort to locate a problem odor that was extremely difficult to find. Also, I truly appreciated his genuine concern. A real professional!
Stanley Hertzog — Oct 19, 2017
U have odor Call this guy, trust me call this guy. Had a 4 bedroom unit for sale after a tenant moved out with bad animal, cat urine. I could not get out . Tried many treatments , threw out carpet , threw our flooring . Still was just as bad and I mean bad. Alex came in and wham – SMELL Gone! But guess what , it was after the Hurricane Irma and we could still smell a tiny bit 4 weeks later. This is where u find the true character of a company . Excuses – nope! Alex came back treated some other areas based on the Master Odor Removal guarantee. Nailed it and all is well ! Smells great. Alex is not only stand up guy but knows his craft like no other man I have ever seen. Hire Master Odor Removal their company is professional and goes the extra mile, rather than another carpet cleaning services, he’s a real expert . Many thanks again, Stan
Sarae Stander — Jul 20, 2017
“I wanted to thank Master Odor Removal and Alex for the utmost in professional service odor removal service in our Boca Raton home. Anyone who owns a Shitzu knows that the house training is questionable. We have a new dog that is constantly peeing in our bedroom and on the hall runners. I found their service through Google with 100% guarantee, we called and they were able to see us the same day. And they were able to rid the house of the urine smell and treat the floors under the rugs too which had our old previous dog’s scent – so they figured out our current animal was smelling the floor and peeing on the rug to mark its territory. So far so good, smells terrific! Curbed our new pet’s behavior as a bonus! Fantastic service pros and price. A real find. Highly recommend.”
2016
inter 2013 — Dec 15, 2016
I went online and found Master Odor Removal for some pet smells in our home. We already had another company clean our carpet and while they got rid of some stains and traffic dirt, the problem odors were still there. With the holidays coming we wanted to make it nice for our guests. Master Odor Removal answered the phone on two rings and made an appointment for the next day to do a free inspection with a special tool, sure enough they showed us the pet stains that were causing the odor issues even though we could not see them in normal light! Very professional service pro and affordable. They brought our home back to a “neutral” that they advertise. They gave us discount so we did our 2011 Lincoln car too! Amazing process. This company did everything we were looking for and I would recommend this company.
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